Hotel Lobby AI: Start with Two Clear Portraits

face in hole prepares one side-by-side landscape image with your left and right photos. That single image is the reference for the selected video model. The page does not independently assign a face identity to each performer in a collected clip.

No. The two upload positions prepare one side-by-side start image for the selected video model. The page does not take a collected performance and independently replace its two faces. Identity preservation remains something you review in the generated clip.

No. Collected videos are visual inspiration. Selecting one changes what you can watch; it does not import its choreography, replace its performers or submit it as a hidden generation template. Unknown original prompts and models are not claimed.

Browsing references and preparing a joined image do not submit a video generation. Rendering on face in hole requires a signed-in account and enough credits for the current quote. Model and output settings determine the cost; review your balance and pricing before submitting.

Clear inputs and small movements make your portrait consistency without a face-swap promise easier to evaluate, but consistency is not guaranteed. Check both faces, outfits and left/right positions from beginning to end. Fix a poor crop before generation and reduce movement if details drift.

The image pair contains no music. Audio support follows the selected model and its displayed settings. The page does not guarantee a reference song, precise synchronized lyrics or matching choreography. Check sound separately and use audio you are permitted to publish.

It joins the two uploaded images without removing their backgrounds. Use compatible photos and inspect the composition before requesting studio details in your prompt. A seamless scene remains an output to review rather than a guaranteed preparation result.

You can request a refund within 10 days of purchase if you have unused credits from that purchase and provide a clear reason, subject to our Refund Policy. If eligible, an unused purchase can be fully refunded; a partly used purchase is refunded in proportion to its remaining unused credits. Fully used purchases and free or promotional credits are not refundable.

Credit validity depends on the pack, subscription or promotion that issued them. Review the purchase terms and expiration dates in Settings > Credits. A renewal or new purchase does not extend older credits. Use credits before their stated expiration; do not assume unused subscription credits roll over indefinitely.

Credits charged for a task that is confirmed as failed due to a system error are returned automatically. A task that is still processing has not yet been confirmed as failed. Check its status and your credit history before submitting again. If a confirmed failure still shows an unresolved charge, email support@faceinhole.app with the task ID.

AI results can vary, so a completed result that differs from your expectations is not automatically treated as a technical failure. Eligible completed image tasks can be submitted for credit refund review using the refund option where available; approval is required. For a video or another issue, contact support@faceinhole.app with the task ID and details. A credit refund returns credits, not money to your payment method.

Email support@faceinhole.app. For billing, include your account email and order ID; for generation, include the task ID, issue description and relevant screenshots. If you purchased as a guest, keep the original browser data and payment receipt so we can help locate the purchase.